Privacy Policy

Carelu is a product of Miracle Offers LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (photos, relationship to care recipient)
• Health data (with your explicit consent, from connected devices)
• Messages and communications within the app
• Payment information (processed securely via Stripe)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send notifications and messages between caregivers and care recipients
• Monitor health metrics and send alerts
• Process payments and manage subscriptions
• Respond to your comments, questions, and requests
• Send you technical notices and support messages

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is encrypted in transit (TLS) and at rest. We use industry-standard security practices and work with trusted infrastructure providers.

Data Sharing

We do not sell your personal information. We may share your information only with your consent, with service providers who assist us (under strict confidentiality agreements), or as required by law.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Questions?

If you have questions about this Privacy Policy, please visit our Contact page.