Support

Help Center

Find answers to common questions and learn how to get the most out of Carelu.

Frequently Asked Questions

What is Carelu?

Carelu is a caregiving companion app that helps families stay connected with their loved ones. It features voice messaging, medication reminders, daily routines, and wellness tracking - all designed to be simple enough for seniors to use.

How does the two-app system work?

Carelu has two companion apps: a Caregiver app for family members and a simplified Kiosk app for your loved one. The caregiver app lets you send voice messages, set reminders, and monitor wellness. The kiosk app displays these in a simple, easy-to-use interface on a tablet.

Is Carelu available now?

Carelu is currently in development! Sign up for early access on our homepage to be the first to know when we launch on iOS and Android.

How much does Carelu cost?

We'll offer a free trial when we launch, followed by affordable monthly plans. Early access members get their first month free! Check our pricing section for more details.

Do I need technical skills to use Carelu?

Not at all! Carelu is designed specifically for seniors and their families. The interface is simple, with large buttons, voice-first interactions, and minimal complexity.

How do I contact support?

You can reach our support team through our Contact page. We typically respond within 24 hours.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you within 24 hours.

Contact Support